We know how important it is for
residents to keep in touch with their
families and friends. We encourage
regular visits, and contact by letter
and phone. Visitors can have
refreshments at any time.
We welcome the views of residents and
their families about the services we
provide, and offer a range of formal and
informal ways for you to give us
feedback. We hold meetings for families
every three months which are a good
opportunity to update you, to discuss
any ideas you have, and to listen to any
concerns.
Family can ask to eat with their
relative at any time. Families and
friends are welcomed to join in
celebratory meals such as Christmas and
always invited to barbecues and buffet
events which give residents, families,
friends, and staff an informal chance to
meet and chat.
